Home deliveries by appointment only. Please call 857-266-5649 to schedule.

We are only accepting new clients from West Roxbury and Veterans.

Parking

• Parking is available.

Services

• There is an official Department of Transitional Assistance Kiosk at this location with access to the DTA Connect mobile application and website. Learn what you can do through DTA Connect.

PLEASE NOTE: These locations are not staffed by DTA employees.

OVERVIEW

• DTA’s local office lobby is open for services, including new self-service options. Visit the services section on this page to learn about all the things you can do at a DTA office and ways to contact the Department.

TRANSPORTATION

• You can reach the vicinity of the DTA office via MBTA subway and bus routes.
• It is strongly recommended that you check with the MBTA's website to make sure you receive their updated routes. They offer a Trip Planner, which enables users to get personalized recommendations.

SERVICES

• DTA’s local office lobby is open for services, including new self-service options. You can use our phones, copiers, or kiosks to apply for benefits or manage your case. DTA staff and interpreters are available to assist you.

• If you need an EBT card, you can request one be sent to you via mail on the DTA Connect mobile app, DTAConnect.com or using the automated prompts on the DTA Assistance Line (877-382-2363). Most cards are delivered within 3-5 days. You can also visit one of our local offices to receive an EBT card if you need one more quickly. If you cannot visit an office, talk to our staff about other options.

• You can apply for SNAP, TAFDC, and EAEDC online at DTAConnect.com or over the phone on the DTA Assistance Line at 877-382-2363 (press 7) (help in over 100 languages). Learn all you can do to manage your case 24/7 without visiting a DTA office (e.g., submit documents, request letter showing your DTA benefits, etc.) at Mass.gov/ContactDTA.

For more information or to register to attend a Community Cafe near you, please call 617-477-6688 or email ethosmeals@ethocare.org.

For more information or to register to attend a Community Cafe near you, please call 617-477-6688 or email ethosmeals@ethocare.org.

For more information or to register to attend a Community Cafe near you, please call 617-477-6688 or email ethosmeals@ethocare.org

Families need to complete the 2024-25 school meal & summer EBT application to receive summer benefits ($120 per eligible child)- name spelling, address, etc. all need to be up to date and accurate! Summer EBT Outreach Toolkit"https://mymdthink.maryland.gov/home/#/sunbucks If you need an EBT card, you can request one be sent to you via mail on the DTA Connect mobile app, DTAConnect.com or using the automated prompts on the DTA Assistance Line (877-382-2363). Most cards are delivered within 3-5 days. You can also visit one of our local offices to receive an EBT card if you need one more quickly. If you cannot visit an office, talk to our staff about other options.

You can apply for SNAP, TAFDC, and EAEDC online at DTAConnect.com or over the phone on the DTA Assistance Line at 877-382-2363 (press 7) (help in over 100 languages). Learn all you can do to manage your case 24/7 without visiting a DTA office (e.g., submit documents, request letter showing your DTA benefits, etc.) at Mass.gov/ContactDTA.

TO RECEIVE FOOD: Please sign up for an appointment through the Your Market website link here: https://www.your-market.org/ Choose Healthy Waltham from the list of pantries. Registration is available in multiple languages. Please register if you have not already done so and choose your appointment time. Appointment sign-ups will be released approximately 2 weeks prior to the pantry date. Walk-ins are welcome from 4:30 pm – 5:00 pm.