General Information
All services are free
Assistance is provided by delivery only — no pick-ups at our facility.
Our Christmas Assistance Program serves families all over eastern Massachusetts including Boston and Cape Cod. We do not go to Framingham or points west.
All requests are processed by phone. We cannot accept e-mail requests or requests made in-person at our facility due to staffing limitations.
Our Christmas Assistance Line is very busy because we serve families from so many communities.
We will ask for the names, birthdates, clothing size, and gift ideas for each person in your family living at your home.
My Brother’s Keeper only accepts requests from parents in need. We do not accept second-hand requests from family, friends, or advocates. (For example, “I’m calling for a friend who needs help.”)
Gift ideas are suggestions only- we do not guarantee to provide specific gifts.
My Brother’s Keeper cannot give out high-end electronic items like iPods, cell phones, or game systems.
Gifts are delivered directly to homes sometime between December 1st – 24th. Our volunteers call ahead to schedule delivery appointments. To help with scheduling, our intake staff will always ask for two telephone numbers when processing request
