DTA Chelsea Center Transitional Assistance Office

"Important update for SNAP recipients: New federal work requirements may affect adults ages 18 to 64 who don't have children under 14. If this applies to you, you may need to report work, training, or volunteer hours each month to keep your benefits. Some people may qualify for an exemption. Timelines vary by state, so don't wait to find out if you're affected. For more information, visit the USDA SNAP Work Requirements page, or contact your local SNAP office or call 211."

If you need an EBT card, you can request one be sent to you via mail on the DTA Connect mobile app, DTAConnect.com or using the automated prompts on the DTA Assistance Line (877-382-2363). Most cards are delivered within 3-5 days. You can also visit one of our local offices to receive an EBT card if you need one more quickly. If you cannot visit an office, talk to our staff about other options.

You can apply for SNAP, TAFDC, and EAEDC online at DTAConnect.com or over the phone on the DTA Assistance Line at 877-382-2363 (press 7) (help in over 100 languages). Learn all you can do to manage your case 24/7 without visiting a DTA office (e.g., submit documents, request letter showing your DTA benefits, etc.) at Mass.gov/ContactDTA.