OVERVIEW

• DTA’s local office lobby is open for services, including new self-service options. Visit the services section on this page to learn about all the things you can do at a DTA office and ways to contact the Department.

TRANSPORTATION

• You can reach the vicinity of the DTA office via MBTA subway and bus routes.
• It is strongly recommended that you check with the MBTA's website to make sure you receive their updated routes. They offer a Trip Planner, which enables users to get personalized recommendations.

SERVICES

• DTA’s local office lobby is open for services, including new self-service options. You can use our phones, copiers, or kiosks to apply for benefits or manage your case. DTA staff and interpreters are available to assist you.

• If you need an EBT card, you can request one be sent to you via mail on the DTA Connect mobile app, DTAConnect.com or using the automated prompts on the DTA Assistance Line (877-382-2363). Most cards are delivered within 3-5 days. You can also visit one of our local offices to receive an EBT card if you need one more quickly. If you cannot visit an office, talk to our staff about other options.

• You can apply for SNAP, TAFDC, and EAEDC online at DTAConnect.com or over the phone on the DTA Assistance Line at 877-382-2363 (press 7) (help in over 100 languages). Learn all you can do to manage your case 24/7 without visiting a DTA office (e.g., submit documents, request letter showing your DTA benefits, etc.) at Mass.gov/ContactDTA.

Open to residents of Everett only. You must complete a pantry application in advance of receiving food. Applications are completed in person at 54 Eastern Ave. in Malden, on Mondays 12-5pm, Wednesdays and Fridays 1-4pm.

Members in need can make an appointment by contacting Joan Hensey-Lovett (617) 257-3432 or church office (781)322-5885

Register here: https://www.your-market.org/s/intake?language=en_US&lid=0013t00001a7vBEAAY Assistance is available for appointment registration every Wednesday from 11:00am – 2:00pm and Friday from 11:00am – 2:00pm

Serving residents of Malden, Medford, Everett, Melrose, Stoneham, Saugus, Wakefield, Reading, North Reading, Winchester, Chelsea and Winthrop. Households may pick up groceries once every 4 weeks. If you have a special need or emergency, please speak to the pantry staff when you pick up your groceries. Application required with proof of residency.

We ask that first-time clients please come by 10:30am so that we have time to register you.

If you are coming to receive groceries, we ask guests to park in our lot and remain in their cars. Pantry staff will let you know when to pull your car up to the pantry door. If you walk or take public transportation to the pantry, please remain outside the door and staff will assist you there.