Please come to the ramp door located on Grant Street.

They may ask your name and town of residence for our internal records, but do not require ID of any kind.

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OVERVIEW

• DTA’s local office lobby is open for services, including new self-service options. Visit the services section on this page to learn about all the things you can do at a DTA office and ways to contact the Department.

TRANSPORTATION

• You can reach the vicinity of the DTA office via MBTA subway and bus routes.
• It is strongly recommended that you check with the MBTA's website to make sure you receive their updated routes. They offer a Trip Planner, which enables users to get personalized recommendations.

SERVICES

• DTA’s local office lobby is open for services, including new self-service options. You can use our phones, copiers, or kiosks to apply for benefits or manage your case. DTA staff and interpreters are available to assist you.

• If you need an EBT card, you can request one be sent to you via mail on the DTA Connect mobile app, DTAConnect.com or using the automated prompts on the DTA Assistance Line (877-382-2363). Most cards are delivered within 3-5 days. You can also visit one of our local offices to receive an EBT card if you need one more quickly. If you cannot visit an office, talk to our staff about other options.

• You can apply for SNAP, TAFDC, and EAEDC online at DTAConnect.com or over the phone on the DTA Assistance Line at 877-382-2363 (press 7) (help in over 100 languages). Learn all you can do to manage your case 24/7 without visiting a DTA office (e.g., submit documents, request letter showing your DTA benefits, etc.) at Mass.gov/ContactDTA.

Food delivery is available for families who cannot come to the pantry to collect their boxes due to health, transportation, or other risk factors. If you have COVID-19 you will get a food box for two weeks. If you are requesting a delivery for any other reason, our triage staff will contact you for more information and you will get deliveries every week. Sign up for food delivery. https://docs.google.com/forms/d/e/1FAIpQLScM0gKQNQydQhDK1yeF3zLjKhT119WEiF6Y3QC8EQKHf-wwQg/viewform Distribution at : Chelsea Survival Center 63 Sixth Street Chelsea, MA 02150..

Serving residents of Malden, Medford, Everett, Melrose, Stoneham, Saugus, Wakefield, Reading, North Reading, Winchester, and Winthrop. Households may pick up groceries once every 4 weeks. If you have a special need or emergency, please speak to the pantry staff when you pick up your groceries. Application required with proof of residency.

Families need to complete the 2024-25 school meal & summer EBT application to receive summer benefits ($120 per eligible child)- name spelling, address, etc. all need to be up to date and accurate! Apply online at" https://mymdthink.maryland.gov/home/#/sunbucks If you need an EBT card, you can request one be sent to you via mail on the DTA Connect mobile app, DTAConnect.com or using the automated prompts on the DTA Assistance Line (877-382-2363). Most cards are delivered within 3-5 days. You can also visit one of our local offices to receive an EBT card if you need one more quickly. If you cannot visit an office, talk to our staff about other options.

You can apply for SNAP, TAFDC, and EAEDC online at DTAConnect.com or over the phone on the DTA Assistance Line at 877-382-2363 (press 7) (help in over 100 languages). Learn all you can do to manage your case 24/7 without visiting a DTA office (e.g., submit documents, request letter showing your DTA benefits, etc.) at Mass.gov/ContactDTA.

Our mission is to address food insecurity in our community by providing healthy, wholesome groceries and meals.